At The Gain Capital protecting your personal information, funds, and account is our top priority. We are committed to maintaining the highest standards of security. However, your awareness and proactive behavior are equally essential. Follow these important security tips to keep your account safe:

1. Protect Your Login Credentials

• Never share your username or password with anyone.

• Use a strong, unique password that includes a mix of letters, numbers, and symbols.

• Change your password regularly and avoid reusing old passwords.

  
  

2. Enable Two-Factor Authentication (2FA)

• Activate 2FA for an extra layer of security when logging in.

• Use trusted authenticator apps like Google Authenticator or Authy.

  
  

3. Be Aware of Phishing Attempts

• Do not click on suspicious links or open attachments from unknown emails.

• The Gain Capital will never ask for your password, PIN, or OTP via email or phone.

• Always verify the sender’s email address. Our official domain is @thegaincapital.com.

  
  

4. Use Secure Devices and Connections

• Avoid logging into your account from public or shared computers.

• Ensure your devices are updated with the latest antivirus and firewall software.

• Use only trusted Wi-Fi networks and avoid public hotspots when accessing your account.

  
  

5. Monitor Your Account Regularly

• Review your account activity and transaction history often.

• Immediately report any suspicious login, unauthorized transactions, or changes to account details.

  
  

6. Verify Communications

• Always check that you are on the official website: https://thegaincapital.com

• Bookmark the site to avoid mistyping the URL.

• Be cautious of look-alike or fake websites attempting to steal your credentials.

  
  

7. Contact Us Immediately if You Suspect Fraud

If you think your account has been compromised or you’ve received a suspicious message:

📧 Email: info@thegaincapital.com